Frequently Asked Questions

Frequently Asked Questions About THIS IS SYC

What is THIS IS SYC?

THIS IS SYC is the world built around Spill Your Creativity™. It brings together collectibles, self care, candles, music, art, clothing, workshops and community experiences. The SYC Culture Lab in Lockport, New York is where much of it comes to life in person.

Where is The SYC Culture Lab located?

The SYC Culture Lab is at 400 West Avenue, Lockport, New York 14094. See the map, directions and visitor information.

What products does THIS IS SYC sell?

You’ll find Boom Bear collectibles, activity and coloring books, DIY kits, SterlingBLVCK Premium beard and body products, Mixtape Candles, gifts, clothing, vinyl and sound products, plus tickets or bookings for select experiences.

What is Boom Bear?

Boom Bear is an original Spill Your Creativity™ character built around music, art, imagination and creating. The universe includes collectible figures, mystery packs, DIY customization, coloring, stories and creative experiences.

Where can I buy Boom Bear?

Shop Boom Bear through the THIS IS SYC online store. Select products may also be available at The SYC Culture Lab in Lockport. Shop the Boom Bear collection.

Can I book a Boom Bear experience?

Yes. Boom Bear experiences can be booked for select kids, adults, families, private groups, youth programs and community events. See how to book a Boom Bear experience.

What is SterlingBLVCK Premium?

SterlingBLVCK Premium is the grooming and self care side of THIS IS SYC. The line includes beard oil, body wash, body oil, body butter, sugar scrubs, shaving products, incense and self care bundles.

What is a Mixtape Candle?

A Mixtape Candle™ pairs fragrance with a curated playlist. Light the candle, press play and let scent and music shape the mood together.

Does SYC offer paint parties and workshops?

Yes. SYC offers creative workshops, mobile paint parties, Boom Bear and Drip Bear experiences, community programming and special events. See current Experiences & Events.

Do you offer shipping?

Yes. Shipping choices, rates and estimated delivery details are shown at checkout. Tracking is sent once an order ships.

Do you accept returns or exchanges?

Eligibility and timing can vary by product. Check the current Refund Policy before starting a return or exchange.

How can I contact THIS IS SYC?

Use the contact page, email spillyourcreativity@gmail.com or message @SpillYourCreativity on social media.